Consumer Rights and Generic Drugs
by Elaine G.
Does a pharmacist/pharmacy have the right to deny a brand name medication when requested? I recently had this experience and was told by the pharmacist that the "government" dictates and makes these decisions.
This individual further stated that no pharmacy would honor my request. I of course had no problem filling the prescription elsewhere.
I would like to know if this is grounds for a formal complaint. If so, to whom do I write?